Getting your products fast has never been easier!
Clip-In Extensions
Ash Brown (8) 18" 125g
Shipping and Delivery
Quick Delivery
1-6 business days for anywhere in North America
Online support
More Questions? Live Chat us Monday-Friday 9am-7pm PST!
Processing Time
We take care with each package. Please allow 24-48 hours for processing time excluding weekends and public holidays. Once your package ships, you will receive e-mail notification and tracking.
Delivery
Get your items within 1-7 business days in North America. Your tracking information will be sent to you via e-mail.
Shipping Times & Rates in the USA | |
Standard Delivery (3-7 Business days) Standard Delivery (3-7 Business days) + Signature | Free- $7-$10 $11-15 |
Expedited Delivery (1-3 Business days) Expedited Delivery (1-3 Business days) + Signature | $10-15 $15-19 |
Overnight Delivery (1 Business day)* Overnight Delivery (1 Business day)*+ Signature *Overnight delivery orders must be placed on weekdays | $15-$25 $19-$30
|
Outside of the USA (1-7 Business days) | $20+ |
The above rates and times provided are estimates and subject to change. For PO/APO/DPO/FPO boxes, expect extended delivery timeframes, as these ship via postal services.
To view our official rates please add your items to your cart and proceed to checkout.
Looking for shipping to Canada? Visit us at www.bombayhair.ca
Shipping & Delivery FAQ
How long will my package take to arrive?
All packages within North America (Including Canada, USA and Mexico), are delivered within 1-7 business days. You can pick your shipping method during checkout. Your time line may be effected by customs clearance time within your own home country. All our packages are prepared to be shipped anywhere in North America and should not be held for any reason. Please note, remote areas may take additional time to deliver to and can only be shipped via standard ground shipping.
I live outside of North America, do you ship to me?
Yes! Bombay Hair is proud to ship world wide. Please note all tools sold on www.bombayhair.com or www.bombayhair.ca have North American plugs. For voltage specifications please see the specifications on each as they may vary.
How long are processing times?
Please allow 24-48 business hours for us to process your order. Once your order ships you will receive confirmation via email including tracking. Orders are processed Monday-Friday 9am-5pm PST.
Can I change/cancel my order?
We are working hard to get your order to you can soon as possible! So, once you place your order, we cannot guarantee any changes or cancellations can be made. As your order is sent to processing to be shipped as soon as possible. We will try our best if you need to make any changes! You can call us, live chat with us or email us to orders@bombayhair.com with your request.
What is the processing time for holiday/sale orders?
Due to a higher volume of orders processing periods will be extended during sales and holidays (eg. Black Friday, Boxing day etc.). Please allow 1-5 business days for your order to ship. Orders are processed Monday-Friday 9am-5pm PST.
Once processed, the shipping timeframe will depend on the shipping method you select at checkout. You will receive your tracking number once your order ships!
Thank you for your patience while we try to get your order to you as quickly as possible!
I need my order faster! What can you do
You can select overnight shipping at checkout for an additional cost. This service is only available in Canada and the USA. 12pm PST is the cut off for overnight delivery. Please always allow 24 hours for processing. Overnight shipping services do not include areas considered remote or P.O boxes.
Do you ship to PO/APO/FPO/DPO boxes?
Yes! We do ship to these Boxes. Please note that shipping to PO/APO/FPO/DPO boxes may take up to 10 business days or longer than the listed delivery time. These delivery locations cannot be shipped via expedite or express.
Will be charged customs and/or duties fees by my country?
- For Canada and the USA: No duties or customs fees are applicable on your purchases.
- For International Countries: International customers may be required to pay sales tax, duty and/or Customs charges. All taxes and customs charges are the responsibility of the customer and are not included in the cost of the order or shipping charge. Taxes and customs charges differ depending on the country and state of the shipping address. We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you. Bombay Hair is not responsible for any additional taxes and customs charges that are requested during the shipment of your order.
Help! I entered the wrong address on my order.
We are here to help.
If you have recieved shipping confirmation with a tracking number, please contact the carrier directly. If your package was shipped via FedEx please sign up for FedEx Delivery Manager here. You will be able to change your delivery address and other details.
If your order has not shipped and you have not received tracking information please e-mail us at info@bombayhair.com or fill out our contract form here.
Is my shipping fee refundable?
All shipping fees are non-refundable.
Delays through shipping carriers can occur due to a variety of uncontrollable/unexpected reasons (weather, closures, high volume times). Every effort is made to ensure your package is received on time however, shipping fees are non-refundable in the case of any carrier delays.
I think my package is lost?
Use our investigation form to launch a formal investigation here. All Bombay Hair packages travel with tracking information. Bombay Hair is not responsible for packages where tracking information states the package has been delivered to your address.
If you have previously experienced lost or stolen packages where you reside, we encourage you to instead have your package delivered to a work address or to a secure pick up location to ensure that you receive it safe and sound.
I have more questions!
Use our contact form here! We look forward to helping you.
I think my order is incorrect?
Oh no! First be sure to check your confirmation email. Confirm the type of extensions received are the exact type ordered. If your order is incorrect please use our contact form here. Click Order inquiry, and select received an incorrect item . All order issues need to be reported in 7 business days. This way we can most effectivley get you the correct item.
My package was returned to you?
FedEx and UPS will make 3 delivery attempts to your provided address. If the three attempts are unsuccessful they will hold the package for 2 more business days at their facility. If the package is still not retrieved the package will be returned to us. Packages that have been abandoned or returned to sender are subject to a minimum $25 return to sender fee which will be deducted from your return. International orders that are refused or returned to sender are subject to any and all return costs payable by the customer. Packages that are abandoned will not be resent or refunded. Packages that require to be re-shipped will be subject to a shipping fee.
What is the Bombay Hair Shipping Protection Plan?
Add shipping insurance to your order by selecting our Bombay Hair Shipping Protection Plan. The Protection Plan protects against damaged, lost, or stolen orders. To read our full policy please click here
- Product Description
- SHIPPING TIMES
- How To Clip-In Bombay Extensions
- Care Tips
- Clip-In Specifications
- Color Match Help
- How to Choose Your Volume
- Return & Exchange Policy
- Payment Methods | Pay in 4
100% INDIAN CUTICLE REMY HUMAN HAIR - THICK FROM ROOT-TO-TIP
Total Pieces: 7 pieces (wefts)
- 1 x 5" weft
- 3 x 4" weft
- 1 x 3.5" wefts
- 2 x 1.5" weft
Length (Inches): 18"
Weight (Grams): 125g
Hair Texture: Straight
Note, hair has been curled in the photo, using our 25mm Rose Gold Wand.
USA + CANADA - 1 to 8 Business Days, Express shipping available.
INTERNATIONAL* - 3 to 8 Business Days
*Please note, if you are outside the USA or Canada, your country may, or may not, charge duties at the time of your package's arrival.
Always care for your Bombay Hair as you would your own hair.
- Before and after each use, remember to brush your Bombay Hair with a soft bristle brush (Bombay Hair Brush). This will ensure tangle-free and smooth hair.
- Always use a heat-protecting spray when curling or flat ironing your Bombay Hair.
- Wash your extensions every 15 to 20 wears or when there is too much build-up of product.
- Wash your Bombay Hair with a gentle shampoo and with plenty of conditioner, rinse thoroughly.
IMPORTANT:
- deep condition hair once every 1 to 2 weeks.
- Lay flat to dry.
- Lay flat to store and in a dry safe area.
Total Pieces | Length | Weight | Texture | Application |
---|---|---|---|---|
7 pieces (wefts) | 18" | 125 grams | Straight | Self-installation at home, within minutes. |
1 x 5" piece | ||||
3 x 4" pieces | ||||
1 x 3.5" piece | ||||
2 x 1.5" pieces |
What Color?
Our team is happy to help you find your perfect colour match! Please email us 1 to 2 pictures of your hair (back and front/sides) in natural lighting (no filters) to: color@bombayhair.com or click here to get assistance
Which Length?
To determine the right length, use a measuring tape. Place the 0 marker at the top of your ear and measure to your preferred length. Unsure which to choose? Our most popular length is 20 inches.
Hair Thickness | Recommended Weight (grams) |
---|---|
Hair Fillers (for thinning hair) | 45g - 100g |
Thin | 45g - 160g |
Medium/Normal | 125g - 220g |
Thick | 190g - 270g |
Selecting the appropriate volume of hair extensions depends on the desired look and your natural hair volume. Here are some considerations to help you choose:
-
Natural Hair Volume: If you have naturally thin or fine hair, you may want to choose a lower volume set to ensure a seamless blend. Conversely, if you have thicker hair, you may opt for a higher volume set to match the density of your natural hair.
-
Desired Look: Consider the volume and length you want to achieve with your hair extensions. If you're aiming for added length and dramatic volume, a higher volume set would be suitable. For a more natural look with subtle volume enhancement, a lower volume set may be preferable.
-
Occasion: Think about the occasions you'll be wearing the extensions for. For everyday wear, a moderate volume set that adds some fullness without being too overwhelming may be ideal. For special events or occasions where you want to make a statement, a higher volume set can provide the extra drama you're looking for.
Ultimately, the best volume of hair extensions for you will depend on your personal preferences, natural hair volume, and the look you want to achieve. Need help selecting the volume for you, connect with one of our Bombay hair Gurus today EMAIL MY INQUIRY
Free Exchanges:
- Available within 30 days of receiving your order
- Limited to the USA and Canada
- Read full policy here.
Easy Returns:
- Available within 14 days of receiving your order
- Limited to the USA and Canada
- Read full policy here.
*Excludes final sale & Buy 1 Get 1 Free offer with code "FREEHAIR" | BOGO sale on hair is Final Sale
Accepted Payment Methods:
- Visa
- MasterCard
- Amex
- PayPal
- And more
Installment Options:
- AfterPay
- Shop Pay
- PayPal
- Sezzle
Note: Installments require approval and verification. Terms and conditions apply.
Shipping and Delivery
Getting your products fast has never been easier!
Quick Delivery
1-6 business days for anywhere in North America
Online support
More Questions? Live Chat us Monday-Friday 9am-7pm PST!
Processing Time
We take care with each package. Please allow 24-48 hours for processing time excluding weekends and public holidays. Once your package ships, you will receive e-mail notification and tracking.
Delivery
Get your items within 1-7 business days in North America. Your tracking information will be sent to you via e-mail.
Shipping Times & Rates in the USA | |
Standard Delivery (3-7 Business days) Standard Delivery (3-7 Business days) + Signature | Free- $7-$10 $11-15 |
Expedited Delivery (1-3 Business days) Expedited Delivery (1-3 Business days) + Signature | $10-15 $15-19 |
Overnight Delivery (1 Business day)* Overnight Delivery (1 Business day)*+ Signature *Overnight delivery orders must be placed on weekdays | $15-$25 $19-$30
|
Outside of the USA (1-7 Business days) | $20+ |
The above rates and times provided are estimates and subject to change. For PO/APO/DPO/FPO boxes, expect extended delivery timeframes, as these ship via postal services.
To view our official rates please add your items to your cart and proceed to checkout.
Looking for shipping to Canada? Visit us at www.bombayhair.ca
Shipping & Delivery FAQ
How long will my package take to arrive?
All packages within North America (Including Canada, USA and Mexico), are delivered within 1-7 business days. You can pick your shipping method during checkout. Your time line may be effected by customs clearance time within your own home country. All our packages are prepared to be shipped anywhere in North America and should not be held for any reason. Please note, remote areas may take additional time to deliver to and can only be shipped via standard ground shipping.
I live outside of North America, do you ship to me?
Yes! Bombay Hair is proud to ship world wide. Please note all tools sold on www.bombayhair.com or www.bombayhair.ca have North American plugs. For voltage specifications please see the specifications on each as they may vary.
How long are processing times?
Please allow 24-48 business hours for us to process your order. Once your order ships you will receive confirmation via email including tracking. Orders are processed Monday-Friday 9am-5pm PST.
Can I change/cancel my order?
We are working hard to get your order to you can soon as possible! So, once you place your order, we cannot guarantee any changes or cancellations can be made. As your order is sent to processing to be shipped as soon as possible. We will try our best if you need to make any changes! You can call us, live chat with us or email us to orders@bombayhair.com with your request.
What is the processing time for holiday/sale orders?
Due to a higher volume of orders processing periods will be extended during sales and holidays (eg. Black Friday, Boxing day etc.). Please allow 1-5 business days for your order to ship. Orders are processed Monday-Friday 9am-5pm PST.
Once processed, the shipping timeframe will depend on the shipping method you select at checkout. You will receive your tracking number once your order ships!
Thank you for your patience while we try to get your order to you as quickly as possible!
I need my order faster! What can you do
You can select overnight shipping at checkout for an additional cost. This service is only available in Canada and the USA. 12pm PST is the cut off for overnight delivery. Please always allow 24 hours for processing. Overnight shipping services do not include areas considered remote or P.O boxes.
Do you ship to PO/APO/FPO/DPO boxes?
Yes! We do ship to these Boxes. Please note that shipping to PO/APO/FPO/DPO boxes may take up to 10 business days or longer than the listed delivery time. These delivery locations cannot be shipped via expedite or express.
Will be charged customs and/or duties fees by my country?
- For Canada and the USA: No duties or customs fees are applicable on your purchases.
- For International Countries: International customers may be required to pay sales tax, duty and/or Customs charges. All taxes and customs charges are the responsibility of the customer and are not included in the cost of the order or shipping charge. Taxes and customs charges differ depending on the country and state of the shipping address. We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you. Bombay Hair is not responsible for any additional taxes and customs charges that are requested during the shipment of your order.
Help! I entered the wrong address on my order.
We are here to help.
If you have recieved shipping confirmation with a tracking number, please contact the carrier directly. If your package was shipped via FedEx please sign up for FedEx Delivery Manager here. You will be able to change your delivery address and other details.
If your order has not shipped and you have not received tracking information please e-mail us at info@bombayhair.com or fill out our contract form here.
Is my shipping fee refundable?
All shipping fees are non-refundable.
Delays through shipping carriers can occur due to a variety of uncontrollable/unexpected reasons (weather, closures, high volume times). Every effort is made to ensure your package is received on time however, shipping fees are non-refundable in the case of any carrier delays.
I think my package is lost?
Use our investigation form to launch a formal investigation here. All Bombay Hair packages travel with tracking information. Bombay Hair is not responsible for packages where tracking information states the package has been delivered to your address.
If you have previously experienced lost or stolen packages where you reside, we encourage you to instead have your package delivered to a work address or to a secure pick up location to ensure that you receive it safe and sound.
I have more questions!
Use our contact form here! We look forward to helping you.
I think my order is incorrect?
Oh no! First be sure to check your confirmation email. Confirm the type of extensions received are the exact type ordered. If your order is incorrect please use our contact form here. Click Order inquiry, and select received an incorrect item . All order issues need to be reported in 7 business days. This way we can most effectivley get you the correct item.
My package was returned to you?
FedEx and UPS will make 3 delivery attempts to your provided address. If the three attempts are unsuccessful they will hold the package for 2 more business days at their facility. If the package is still not retrieved the package will be returned to us. Packages that have been abandoned or returned to sender are subject to a minimum $25 return to sender fee which will be deducted from your return. International orders that are refused or returned to sender are subject to any and all return costs payable by the customer. Packages that are abandoned will not be resent or refunded. Packages that require to be re-shipped will be subject to a shipping fee.
What is the Bombay Hair Shipping Protection Plan?
Add shipping insurance to your order by selecting our Bombay Hair Shipping Protection Plan. The Protection Plan protects against damaged, lost, or stolen orders. To read our full policy please click here
Return and Exchange Policy
We accept exchanges within 30 days of delivery, or returns within 14 days
The best part, most Exchanges are FREE! *
*Excluding holiday sales. Please read the holiday sale policies below
It's really simple. We want you to absolutely love our products as much as we do!
FREE Exchanges
On Tools and Hair within 30 days of delivery, in the USA.
14 Day
Returns
We accept returns within 14 days of delivery.
Online Support
Questions? Live Chat us Monday-Friday 8am-5pm PST!
Hair Extensions
We accept exchanges within 30 days of delivery, or returns within 14 days. All hair and packaging must be in original condition with tags and ties intact. All hair purchased on seasonal sales including but not limited to Black Friday, Boxing day etc., is exchange or store credit only.
Styling Tools
We accept exchanges within 30 days of delivery, or returns within 14 days. All tools and packaging must be in original condition. Styling Kits and final sale listed items will be final sale. All tools purchased on seasonal sales including but not limited to Black Friday, Boxing day etc., is exchange or store credit only.
FAQ
How do I start my exchange or return?
First start by clicking here. Our new and easy returns portal will help you make this process so much faster.
You'll need the email address you ordered with OR your shipping Zip Code and your order number handy. Once you submit all your information about the exchange/return you will be given a return label and instuctions on how to send back your item(s). If you are outside the USA or Canada, you will be provided a return mailing address to send back your item(s).
What is your exchange/return policy?
For Hair
We accept free exchanges* within 30 days of delivery. Returns are also accepted within 14 days of delivery; a $9.95 return label fee and the initial shipping method fee will be deducted.. All hair and packaging must be in original condition with ties intact.
All hair purchased on seasonal sales including but not limited to Black Friday, Boxing day etc., is exchange or store credit only. Hair that is final sale will be clearly marked in the product description.
For Styling Tools
We accept free exchanges* within 30 days of delivery. Returns are also accepted within 14 days of delivery; a $9.95 return label fee and the initial shipping fee will be deducted. All tools and packaging must be in original condition. Styling Tools can be used for hair testing purposes, but cannot be exchanged if damaged. If the styling tool has been usued, it is limited to exchange for a new item only. The styling tool box packaging must be returned in original condition. All tools purchased on seasonal sales including but not limited to Boxing day etc., is exchange only. Styling Kits, exclusive promotions and other sales may have special conditions indicated in the description. Styling kits are final sale (no returns or exchanges).
For Accessories
We do not accept returns or exchanges, all Accessories are Final Sale as indicated in the product description.
Shipping
All delivery and shipping fees are nonrefundable, including the return label fee for Returns. Bombay Hair does not reimburse for duties or taxes incurred by your home country. Any packages that were returned due to abandonment or returned to sender will be refunded with the deduction of incurred expenses; a minimum $25 return to sender fee is applied to these orders.
Orders within the USA or Canada will be provided a Return Label, we recommend using this label to send back your item(s).
If you prefer to use your own label, we recommend that all returned packages are sent back with a tracking number. If your order is sent back without a tracking number Bombay Hair is not responsible for any lost or damaged packages. Please be advised all packages must be shipped following the return instructions provided. Any returns shipped with customs/duties fees attached will be rejected and returned to the sender. Please ensure the package clearly states "return, no duties". All details provided once your return/exchange has been approved.
Items that ship with free delivery will have a minimum $10 deduction if returned for initial shipping costs.
International orders will be responsible for safely returning the item(s), a return label will not be provided. If exchanging for a new item, a handling fee of $35 or more, will apply.
Policy
Items that have exceeded the return/exchange listed time frame are final sale. Items that have been altered (toned, dyed, installed, ties or tags removed etc.) are final sale.
How to exchange my hair if the colour does not match?
- For Clips: You will notice your hair will arrive in two separate hair nets. the smaller bundle is your test piece. You can take off the net and test this piece against your hair. Simply hold it against your hair to see it if matches.
- Need help with a color match for an exchange? We recommend holding the hair you ordered against your hair for a concrete color match for exchange. CLICK HERE for a color match.
- Do not remove the gold ties attached. All the hair, including the tester, must be returned back for exchange or refund.
- For Tapes/Fusion: You can remove the sandwiches from the hair net. Do not remove the brown ties.
- For Weave hair: You can gently remove the weave from its package to test the color. Do not remove the zip tie.
Are exchanges free?
Yes! Styling Tools and Hair exchanges are FREE if within 30 days of the date of delivery, unused, and Hair hygienic ties are intact*. For Hair Extensions we recommend having one of your hair guru specialist color match you for a smooth exchange. CLICK HERE for a Color Match.
For return orders, you will be charged a return fee. Exchanges are shipped with standard ground shipping.
*free exchanges applicable to orders within USA and Canada only. Excludes Final Sale items that are indicated in the product description such as Styling Kits etc.
I ordered my item and received it later. When is the last day I can return or exchange my item?
You must submit your request for a return or exchange before the 14th / 30th day after delivery. For example if your order was delivered May 1st, you have until May 14th to submit a return. Or until May 31st to submit an exchange.
Orders past 14 days from the date of delivery are not accepted for returns, and orders past 30 days for an exchange.
What is unopened condition?
For Hair: This means the hair has never been used, and the security ties are intact fully. These ties can be gold, brown or zip ties. Hair that is received in opened condition is discarded. Do not remove/tamper with the zip ties/golden ties/brown ties if you may need to return. Due to hygienic reasons, As do not accept returns or exchanges on opened, retied or used hair extensions. If you send open hair back to us, it is subject to a minimum 25% restocking fee of the full value of the order or it will be returned back to you at addtional costs.
For Styling Tools: Styling Tools can be used 1-2 times for hair testing purposes, but cannot be exchaged if externally or interally damaged. If the styling tool is usued, they can only be exchanged for a new item. The styling tool box packaging must also be returned in original condition, free of damage. Original condition Styling Tools refers to the box has never been opened and the tool has never been plugged in - which quailifies for either a return or exchange. All items must be in original condition with all items intact and original packaging. Tools that were usued, will be limited to an exchange only. Tools returned for a refund and found to be have opened or used may be subject to a restocking fee.
I sent back my order. When will I receive more information?
As soon as your exchange or return is received by our facility, due to high demand, returns will be processed within 7-14 business days and receive an email stating the return was completed.
Once we have sent your refund back to your original payment method, it can take your financial institution up to 5 business days to process.
For immediate exchange, we recommend choosing "Instant Exchange" when filing your return.
I used a discount code for my purchase, can I return/exchange this?
For hair and styling tools bought with a promotional code or discount code you may exchange within 30 days or return within 14 days. For site wide sales or sales in which it is stated otherwise, we are happy to offer you an exchange only + shipping costs. Styling Kits, exclusive promotions and other sales may have special conditions indicated in the description.
I opened my hair. Can I return it?
If you have opened your ties on the hair extensions you cannot return the extensions. They are final sale once the ties have been removed/altered/tampered on any bundles of the hair. Hair extensions are a hygienic product and once ties have been altered at all they cannot be returned/exchanged.
For Hair: This means the hair has never been used, and the security ties are intact fully. These ties can be gold, brown or zip ties. Hair that is received in opened condition is discarded. Do not remove/tamper with the zip ties/golden ties/brown ties if you may need to return. Due to hygienic reasons, As do not accept returns or exchanges on opened, retied or used hair extensions. If you send open hair back to us, it is subject to a minimum 25% restocking fee of the full value of the order or it will be returned back to you at addtional costs.
For Styling Tools: This means the box has never been opened and the tool has never been plugged in. All items must be in original condition with all items intact and original packaging. Tools that were usued, will be limited to an exchange only. Tools returned for a refund and found to be have opened or used are subject to a minimum 15% restocking fee.
Do I need to use the return manager? Can I send this back on my own?
All returns must be submitted through our return portal. Any returns received without notice through our return portal will be rejected.
Do I need to pay for my return?
Yes, for returns for refund, your refund will deduct a $9.95 label fee, if within the USA or Canada.
International orders are responsible for the shipping back your item with your courier of choice. The customer is responsible for the shipping cost. We suggest you purchase tracking information from your courier as Bombay Hair is not responsible for lost returns or exchanges.
What is a restocking fee?
In the event that open/damaged/missing items styling tools are returned to us they are subject to a minimum 15% restocking fee that will be deducted from your return. In the event opened/damaged/missing hair extensions are returned to us they will be subject to a minimum 25% restocking fee. If your item shipped with no shipping fees but is returned a minimum $10.00 fee will be deducted.
What if I am returning from Canada or other International countries?
No problem, please use our return portal to submit your return or exchange.
What is your holiday season exchange/return policy?
*items purchased between November 9th to January 2nd have an extended exchange policy as outlined below
For Hair
January 31, 2024 is the last day we will accept holiday purchase hair extension exchanges or return for store credit.. All hair and packaging must be in original condition with ties intact. All hair purchased on seasonal sales including but not limited to Black Friday, Boxing day etc., is exchange or store credit only. Hair that is final sale will be clearly marked in the product description. A $9.95 return label fee applies to all exchanges and returns. Hair that is returned open will be rejected and sent back to the customer or disposed of.
For Styling Tools
January 31, 2024 is the last day we will accept holiday purchase tools return for store credit or exchanges. All tools and packaging must be in original condition. All tools purchased on seasonal sales including but not limited to Black Friday can be returned for store credit or exchanged only. Styling Kits and bundles are final sale (no returns or exchanges). A $9.95 return label fee applies to all exchanges and returns. Other exclusive promotions and sales may have special conditions indicated in the description.
Shipping
All delivery and shipping fees are nonrefundable. Bombay Hair does not reimburse for duties or taxes incurred by your home country. A $9.95 return label fee applies to all exchanges and returns. Any packages returned due to abandonment or returned to sender will be refunded with the deduction of incurred expenses. A minimum $25 return to sender fee is applied to these orders.
We recommend that all hair is sent back with a tracking number. If your order is sent back without a tracking number Bombay Hair is not responsible for any lost or damaged packages.
COUNTRY | CARRIER & TIMING | SHIPPING FEE | TAXES |
---|---|---|---|
USA & Canada |
Fedex or UPS (2 to 4 Business Days)
|
Free $8 to $12 |
No Customs Charges |
USA & Canada |
Fedex or UPS (2 Business Days) |
$12+ |
No Customs Charges |
USA & Canada |
Fedex or UPS Overnight (1 Business Days) |
$18+ |
No Customs Charges |
International |
FEDEX ECONOMY (2-4 Business Days) |
$20+ |
Customs charges may be Charged by Country |
Note, we usually process and ship orders same day if you place your order by 2pm PST, but delays can occur were your order can take 24 to 48 hours to process Monday to Friday.
Package Insurance
BOMBAY HAIR is proud to partner with Route , the leader in package protection and tracking solutions. By selecting Route+ at checkout your order will be protected from damage, loss*, or theft. In the unfortunate case that your order never comes or is broken upon arrival, you can easily file a claim with Route and receive a replacement or be fully reimbursed. We are excited to offer this service to you and we highly recommend you use Route+ package protection at checkout.
* Claims for packages marked "delivered" must be filed after 5 days and before 15 days from the date the package was marked "delivered." Claims for packages presumed to be lost(where the status is not "delivered") must be filed after 7 (20 for international) days and within 30 days from the last checkpoint.
Wrong Address Disclaimer
It is the responsibility of the buyer to make sure that she or he enters the shipping address correctly. If you made an error in your shipping address, please contact us at orders@saayarose.com immediately.
The address cannot be changed once your package has been processed or shipped out. Therefore, please try to contact us as early as possible. In case the package has already been shipped out then we will have to wait and see if it gets returned back to us and only from there can we issue a refund, exchange or resend to correct address - additional shipping charges may apply.
Delivered, but not delivered
Important, all Bombay Hair packages include tracking. If the tracking information confirms that the order has been delivered to your order address but you have not received your order, please contact UPS at: 1-800-742-5877 or Fedex 1-800-463-3339 to investigate this issue.
Bombay Hair cannot be held accountable for packages where tracking information states the package has been delivered to your order address. Therefore, we strongly advise watching the tracking number closely, shipping to a secure and safe location.
Recommended Add On
Reviews
- BRBali R.Verified BuyerReviewingEspresso (2) 18" 125gI recommend this productHair Type MediumRated 5 out of 5 stars6 months agoHair
Love it 💕
Was this helpful? - BHBri H.Verified BuyerReviewingAsh Blonde (60) 18" 125gI recommend this productHair Type ThinRated 5 out of 5 stars8 months agoSuper soft
First ever set of extensions. Super soft and very thick. Worth the money. They blend seamlessly and hold curl really well.
Was this helpful? - KMKara-Jean M.Verified BuyerReviewingEspresso Caramel (2/5B) 18" 125g (backorder, early July)I recommend this productHair Type MediumRated 4 out of 5 stars9 months agoDifferent
Haven't wore yet. Waiting for help to learn how to putbin properly
Was this helpful? - PAPatricia A.Verified BuyerReviewingJet Black (1) 18" 125gI recommend this productHair Type ThickRated 5 out of 5 stars9 months agoAmazing quality hair
I have been using extensions for over a year and have tried brands but the quality is not up to par. However i am super glad i found these. The hair does not get tangled, I do use heat on them and they have not damaged so far. These will definitely last a long time
Was this helpful? - PNParis N.Verified BuyerReviewingAsh Brown (8) 18" 125gI recommend this productHair Type ThickRated 5 out of 5 stars1 year agoNo regrets/no tangle/no shed/no mess!
Fantastic
soft as ****.
Luscious hair
Bombshell ready
Was this helpful?