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Easy Returns Across the USA
Return & Exchange PolicyChanged your mind? No problem. Our return process is fast, simple, and hassle-free — because shopping for great hair should feel great too.
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Shipping & Delivery
Shipping & DeliveryWe ship across the U.S. with fast, trackable service. No long waits, no surprise fees — just great hair, delivered to your door.
Frequently Asked Questions
Can I sleep in Velcro Rollers?
We do not recommend sleeping in Velcro hair rollers, as they are designed for voluminous hair that's quick and temporary. For overnight curls, opt for soft or foam rollers.
Will Velcro Rollers work on short hair?
Yes! Velcro rollers can turn your short locks into voluminous, bouncy hair. Use smaller rollers for best results.
Will Velcro Rollers work on thick hair?
Yes. If you have thicker hair, we recommend opting for larger roller sizes.
Should I use Velcro Rollers on wet or dry hair?
For long-lasting volume, use on dry or slightly damp hair. A simple once-over with a hair dryer should do the trick. Avoid using on soaking wet hair unless you have ample drying time.
Are Velcro Rollers better than heat curlers?
Velcro rollers provide volume and curls without heat damage, making them ideal for maintaining healthy hair while achieving a salon-style blowout.
What is your return policy for Velcro Rollers?
The velcro rollers are considered a final sale item and are not eligible for return, refund, or exchange. Please review your order carefully before completing your purchase, as final sale items are considered non-returnable. Read full policy here.
How long will it take for my US order to arrive?
All packages within the US are delivered within 1 to 6 business days. Please allow 1-2 business days for processing time, excluding weekends and public holidays (Can be extended up to 5 business days during sale periods). Once your package ships, you will receive an e-mail notification and tracking. Your tracking information will be sent to you via e-mail. Read our Shipping and Delivery Information here.
What does it mean when there is a product on backorder?
At Bombay Hair, we try our best to make sure all products are fully stocked, but given the high demand and popularity of Bombay Hair products, some items may be temporarily placed on backorder but not to worry!
When a product goes out of stock, we place it on backorder - You can still purchase a backorder item and once it is restocked, you are first in line to receive it.
In other words, if you purchase (or have purchased) an item on backorder and you have received an order confirmation with an order number, this means your credit card has been successfully charged. So once the product hits our warehouse floor, your order will ship out immediately! Learn more about Backorder Estimations here.
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